Privacy Policy

Last updated: 13 December 2025

1. Introduction

Valberg Commerce FZCO (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website.

This policy is drafted in accordance with:

  • UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)
  • International data protection principles
  • Where applicable, the EU General Data Protection Regulation (GDPR)

2. Data Controller

Company name: Valberg Commerce FZCO

Legal form: Free Zone Company (FZCO)

Registered address: IFZA Business Park, DDP, PO Box 342001 Dubai, United Arab Emirates

Contact for data protection matters: contact@valberg.ae

3. Scope of This Policy

This Privacy Policy applies to all visitors and users of our website, including users located in the GCC, Europe, and other international jurisdictions.

4. Personal Data We Collect

We collect personal data only where necessary and proportionate.

4.1 Data You Provide Directly

  • Name
  • Email address
  • Phone number
  • Message content (via contact forms, email, or WhatsApp)

4.2 Automatically Collected Data

Our website hosting provider may automatically collect limited technical data, including:

  • Server log files
  • Date and time of access
  • General device or browser information

This data is processed solely for technical operation and security.

5. Purpose of Data Processing

We process personal data for the following purposes:

  • Responding to inquiries and communication requests
  • Operating and securing the website
  • Business communication and relationship management
  • Compliance with legal obligations

6. Cookies & Consent Management

Our website uses cookies and similar technologies. We use Complianz as our consent management platform to ensure compliance with applicable data protection laws. Cookies are only activated where legally required after user consent.

7. Analytics & Marketing Tools

At present, we do not actively use analytics or marketing tracking tools.

In the future, we may integrate:

  • Google Analytics (GA4)
  • Google Ads conversion tracking
  • Meta (Facebook / Instagram) Pixel
  • TikTok Pixel

If and when these tools are activated:

  • They will only be used with proper user consent where required
  • This Privacy Policy will be updated accordingly

8. Data Sharing & Third Parties

We do not sell personal data.

Personal data may be shared only with:

  • Hosting providers
  • Technical service providers acting as data processors

All service providers are contractually bound to process data only on our instructions.

9. International Data Transfers

Personal data may be processed outside the United Arab Emirates where necessary for technical or operational purposes (e.g. by service providers). In such cases, we ensure appropriate safeguards in accordance with the UAE PDPL and applicable international standards.

10. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

11. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent where processing is based on consent

Requests can be sent to: contact@valberg.ae

12. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this website.

14. Contact

If you have any questions regarding this Privacy Policy or our data practices, please contact: contact@valberg.ae